OneEx contacts
OneEx requests are made in Telegram. How you receive money depends on the country and the agreed method; no public walk-in office address is listed. Below are the official channels. Check the address and contacts: we are not affiliated with similarly named projects on other domains.
How to contact us
| Exchange request | Telegram bot @oneex_asia_bot |
| Customer reviews | Open chat @oneexchangechat - 500+ reviews |
| Organisation listing | OneEx on Yandex Maps |
| Website | oneex.asia |
Working hours
Managers reply from 10:00 to 22:00 (Bangkok time, UTC+7). You can write to the bot at any time: a request left at night is processed in the morning.
Where we work
- Thailand: Bangkok, Phuket, Pattaya, Samui, Krabi, Chiang Mai.
- Vietnam: Nha Trang, Phu Quoc, Da Nang, Ho Chi Minh City.
- Indonesia: Bali.
- UAE, Dubai: dirhams with delivery or at an office by prior arrangement; the manager confirms availability, the address and the time before payment.
- Kazakhstan: Astana, Almaty.
We accept rubles from all Russian banks and via SBP, as well as USDT (TRC20, ERC20, BEP20). The minimum exchange amount is 5,000 RUB, and for Dubai the equivalent of $2,000. The exchange rate is available only in the Telegram bot: it depends on the amount, and the manager states and fixes it before payment.
How to tell us apart from scammers
Our domain is only oneex.asia, and our bot is only @oneex_asia_bot. The manager fixes the amount and rate before your transfer - do not transfer money until you have seen them. For more, see Is OneEx legit? How to verify us before you exchange and the page about us.
Ready to exchange?
Support in Telegram. Confirm the payout time before payment.